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Return Policy

Pursuant to Art. 27 of the Act of May 30, 2014 (Journal of Laws of 2014, item 827) on consumer rights, the Consumer has the right to withdraw from the contract without giving a reason by submitting a declaration of withdrawal to the Store within 14 days of delivery of the item. To meet the deadline, it is enough to send the declaration before its expiry.

If you want to make a return:

Print the returns form or complete the online version. You will receive return confirmation only when the warehouse registers the parcel.
Pack the parcel with the return form (if you chose the paper version).

If you complete the online return form, please include a card with your returned order number in your return shipment. NOTE - only identifiable returns will be accepted.
Send the parcel to the following address:

Puro Art
street Maslakowa 9
62-023 Borowiec

NOTE: Please provide your full address.
The customer sends the returned product back at his own expense, the time to withdraw from the contract is 14 days.
The refund will be made within 14 days of receiving the return confirmation.
The receipt in electronic form does not require printing.
Goods returned for return must not show any signs of use and must have the original tags attached.